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Customer Service
We are in the office M-F from 8:00-2:45 Eastern Time if you need to reach us at 1-800-823-1990. We check email all days of the week at info@kidspartiesbylori.com or you can reach me directly at lori@kidspartiesbylori.com .
Returns
Kid's Parties by Lori will accept returns on unopened on items (except candy and close out items) in their original packaging for up to 30 days from receipt. Just mail back your items with a note
Kid's Parties by Lori
157 Stony Creek Overlook
Noblesville, IN 46060
We will credit your credit card back for the full purchase amount of the product ordered. We do NOT accept returns for any candy, personalized items or close out items. We do NOT accept back individual items purchased from a package, to receive a credit must return the entire package set as it was ordered. We do not credit back any shipping & handling fees. For any questions or concerns on returns or exchanges, please email us at info@kidspartiesbylori.com or call us at 1-800-823-1990
Privacy
Kid’s Parties by Lori values your privacy. I know how annoying it is to have your email bogged down with junk, your dinner interrupted by the phone, and extra mail to sort through! We will only use your information for correspondence on an order, for any inquiries you make to our company and/or any party reminders you sign up for. Any information submitted on our site will be kept private. We do not share or sell any personal information with anyone.
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